Training Process

Well-developed, well-designed training is both art and science. The art is in the knowledge, creative ability, and skill of our talented Sexton & Company team. The science is in our use of the ISD process, specifically the ADDIE model, to develop our training. If you’re unfamiliar with these terms, or just want a quick refresher, here you go:

ISD Defined and a Quick History Lesson
ISD, or Instructional Systems Design, is the practice of maximizing the effectiveness, efficiency and appeal of the learning experience. In effect, it’s the application of proven learning processes to determine the who, what, when, where, why and how of training. The ISD model was created to solve human performance problems. Early forms of instructional design took shape in World War II, when the U.S. military needed a method to rapidly train large numbers of people to perform complex technical tasks. They studied, they tweaked, and they evolved the process. Based on its success in military applications, eventually ISD was replicated for use in business and industrial training, and to some extent in the classroom. ISD is still widely used in the U.S. military, and in nearly all other organization types.

The Old ISD
The original ISD process was a linear, rigid, 5-step process. You started with step 1 and worked your way through to step 5, in order. It worked well for instructor-led classroom-style training using the lecture/demonstration method. But conditions evolved, and the rigid, linear approach to ISD was not adaptable to today’s training environment or needs.

The New and Vastly Improved ISD
So, the old system was retired, a new one was developed and widely put into service during the 1990s. The updated ISD process easily adapts to changing environments and cross-platform delivery.  It’s simple and flexible enough for all levels of training developers, and all types of training projects.

The ADDIE Model
The most common ISD model used for creating instructional materials is the ADDIE Model. This acronym stands for the 5 phases contained in the model:
• Analyze – Analyze the audience/students, the task(s) to be learned, the desired result(s)
• Design – Develop a detailed plan with learning objectives, training approach
• Develop – Create the actual training materials
• Implement – Deliver the training materials and/or system
• Evaluate – Make sure the training achieves the desired goals

Evaluation is at the center of the model. It takes place at every phase, helping to keep the training project on the right path. All phases of the model are interdependent. This allows the design team to enter or reenter the various phases of the process as needed, based on the nature and scale of the project. In addition, you are typically taking a systems approach to the development of training and considering the computer systems used for delivering the training, the software to manage the courses, personnel taking the courses and testing.

Sexton & Company Training Development Process
Today’s training projects require expertise in instructional design, multi-media, learning theory, and handling vastly complex content. This scope of expertise goes beyond the capabilities of a single training development expert, and typically requires a team of experts from several disciplines. That’s what you get with Sexton & Company.  And by using the ISD process, everyone involved stays focused on delivering the desired outcome, regardless of the size or type of project. 

This makes our clients very happy.